1. Introduction
    Our store offers an interactive chat service with "Santa Claus," powered by OpenAI (ChatGPT) / Eleven Labs / Rapport Cloud AI technology. This service is designed to provide a pleasant and interactive experience for children but is governed by certain limitations and rules outlined in these terms and conditions.

  2. Service Description
    The "Santa Claus" chat is an automated service powered by artificial intelligence that responds to messages in Romanian, using simple language tailored for children. The responses are predefined to ensure children's safety and maintain the magic of Christmas. By using this service, customers acknowledge that the AI-generated responses are not promises or personal or legal statements.

  3. Response Limitations
    The "Santa Claus" chat service has the following limitations:

  • General Responses: The AI does not provide personalized responses and cannot promise gifts or specific items.
  • Non-specificity: The chat does not guarantee specific and clear answers to all questions but provides general responses that follow set guidelines, aimed at motivating children to be good.
  • Privacy: The AI does not collect or store personal data, and its responses are designed to be safe and appropriate for all children.
  1. Recommendations for Parents
    It is recommended that parents or legal guardians supervise their children's interactions with the chat service. While we do our best to ensure a safe and appropriate experience for children, parents should be aware that artificial intelligence may generate responses that do not necessarily reflect each user's expectations.

  2. No Commitments
    Using the "Santa Claus" chat is strictly for entertainment purposes. The AI responses do not constitute promises, commitments, or guarantees regarding gifts or other rewards. The messages are intended to be generally positive, encouraging good behavior, creativity, and the Christmas spirit, without making specific promises about gifts or exact behaviors.

  3. Disclaimer of Liability
    Craciunmagic.ro does not assume responsibility for any responses that may be considered inappropriate or disappointing by users. The artificial intelligence is limited to providing safe and well-intentioned responses but may not always meet the expectations of every user.

  4. Data Protection
    The chat service is configured to protect users' privacy and safety. No personal data is collected, and no analysis is performed based on the provided responses.

  5. Intellectual Property Rights
    All rights related to the content and functionalities of this chat service belong to Craciunmagic.ro. Unauthorized reproduction or use of this service without our permission is prohibited.

  6. Service Modifications
    We reserve the right to modify or temporarily suspend the chat service, with or without prior notice, to improve the user experience or ensure compliance with legal standards.

  7. Acceptance of Terms
    By using the chat service, users and parents/legal guardians agree to these terms and conditions. If you do not agree to these terms, please do not use the service.